Keeping customer information private is a priority for Pre-Paid Legal Services Pty Ltd, its subsidiaries and affiliates. To enable us to provide you with membership plans, we need to collect certain information from you. However, we want to emphasize that we are committed to maintaining the privacy of this information in accordance with the law. All individuals with access to personal information about our customers are required to follow this policy.
We are providing you this privacy notice to inform you of what personal information we collect about you and how we treat that information. We hope this privacy notice answers any questions you may have regarding our treatment of your personal information and reassures you of our dedication to keeping your personal information secure.
Information We Collect
We collect non-public personal information about you from the following sources:
- Information we receive from you on applications or other forms (such as your name, address, contact details, and payment instructions;
- Information you may provide during visits to our website; and
- Information about your transactions with us, our affiliates or others.
Information We Share
We do not disclose any non-public personal information about our customers or former customers to any non-affiliated entity except as described below and otherwise permitted by law. We may disclose all of the information we collect, as described above, to Provider Law Firms and companies that assist us in the servicing or administration of the product that you have requested or authorized.
When information is shared with companies that perform services on our behalf, we protect against the subsequent disclosure of that information with a confidentiality agreement.
In no event do we disclose your personal information to companies that will use that information to contact you about their own products or services.
Our Security Procedures
We restrict access to non-public personal information about you to those persons who need such information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with Australian Federal Government regulation to guard your non-public personal information.